Terms and Conditions

Clear store terms designed to keep shopping simple, fair, and transparent

These terms explain how orders, payments, shipping, cancellations, support, and storefront usage work at Million Colours. We wrote them in a more readable format so customers can understand the essentials quickly.

Order clarity Secure shopping Policy transparency

Using our storefront

By accessing or shopping on our store, you agree to use the website only for lawful purchases, genuine enquiries, and personal or business shopping in line with applicable rules.

Product availability, prices, and descriptions may change without prior notice.
We may update or refine the website experience, policies, and store information when needed.
Any misuse of the platform, checkout flow, or promotional offers may lead to order review or cancellation.

Orders and confirmation

Placing an order does not automatically mean final acceptance. Orders may be reviewed for stock, pricing, address accuracy, and successful payment confirmation before dispatch.

You are responsible for providing correct billing, contact, and shipping details.
If an item becomes unavailable after order placement, our team may contact you with an update or refund process.
We reserve the right to refuse or cancel orders that appear incomplete, suspicious, or incorrect.

Pricing and payments

We work to keep pricing accurate across the storefront, but occasional errors or promotional overlaps may require review before shipping.

Displayed offers, discounts, and promotional pricing are subject to validity and eligibility.
Payments must be successfully authorized before an order is processed for fulfilment.
If a pricing or technical error affects an order, our support team may contact you before completing the purchase.

Shipping, delivery, and support

Shipping timelines may vary depending on destination, serviceability, holidays, or courier conditions, but our team aims to keep communication clear throughout the process.

Estimated timelines are provided for guidance and may shift due to external logistics factors.
Customers should inspect delivered packages and contact support promptly for delivery-related concerns.
For order help, product guidance, or store queries, you can contact us using the phone and email listed on this page.

Returns, cancellations, and eligibility

Returns, exchanges, and cancellations are handled based on the relevant store policy, product category, condition of the item, and the stage of fulfilment.

Returned products should be unused, undamaged, and sent back in original packaging where applicable.
Cancellation approval may depend on whether the order has already been processed or shipped.
Some special categories, customised products, or promotional purchases may have separate return conditions.

Content, images, and store information

Product images, descriptions, store branding, and creative materials are presented for shopping guidance and brand representation.

Actual product appearance may vary slightly because of screen display, lighting, or handcrafted variation.
Store logos, visual assets, written content, and brand materials should not be copied without permission.
If any product information appears unclear, customers are encouraged to contact support before ordering.

Before you order

A better customer experience starts with policies that are easy to understand

If you need help with store policies, delivery guidance, product questions, or order support, please contact our team before placing your order. We would always rather help early than leave anything confusing.

Support email

millioncolours777@gmail.com

Support phone

+918015873980

Store hours

Monday to Saturday: 10:00 AM - 8:00 PM